MHFA_BCO – Mental Health First Aid in the Community (Blended Online)

Approximately 20% of Australian adults experience a common mental illness each year. People who experience mental illness come from diverse backgrounds, live in every community, attend local schools, are employed in every workplace and are at different ages and stages of life.  Many people feel uncomfortable and unprepared when thinking about starting a mental health conversation with someone they are concerned about. Understanding how to talk about mental health and having the confidence and knowledge to help someone in need are important skills that any person in the community can learn.

Mental Health First Aid (MHFA) teaches participants how to assist people who are developing a mental health problem‚ experiencing a worsening of an existing mental health problem or in a mental health crisis, until appropriate professional help is received or the crisis resolves.

Like physical first aid, mental health first aid is given until the person receives professional help or until the crisis resolves. Mental Health First Aid (MHFA) courses are delivered under the authority of Mental Health First Aid Australia, by MHFA accredited instructors.

This course is intended for the public to gain an understanding of a first response approach to assisting an adult experiencing mental health concerns.  The course introduces students to a range of mental health concerns, and through a five-step action plan, students learn how to respond to someone who is experiencing mental health concerns.

Target Audience:

Designed for adults‚ over 18 years‚ interested in gaining skills in:
  • Recognising mental health warning signs and risk factors
  • Understanding risk factors for mental health problems
  • Awareness of evidence based medical, psychological and alternative treatments
  • How to give appropriate initial help and support to someone experiencing a mental health problem
  • How to take appropriate action if a crisis situation arises.
This course is suitable for delivery within communities and workplaces.

Learning Outcomes:

  • On successful completion of this course, participants will be issued with a digital PDF Certificate of Completion. For participants who complete the online accreditation assessment will receive a digital PDF Certificate of Accreditation.

Learning Methods:

Self-paced interactive eLearning & Instructor-led video conferencing (2 x 2.5 hour sessions)

Program Benefits:

  • Learn how to respond to someone experiencing issues with mental health
  • Develop skills to support a friend, family member or coworker
  • Make a difference to your community
  • Improve your knowledge of mental health, supports and appropriate first aid strategies
  • Improve your confidence in providing first aid to a person experiencing a mental health problem
  • Decrease stigmatising attitudes
  • Increase the amount of support available to others around you


  • Depression
  • Anxiety problems
  • Psychosis
  • Substance use
  • Suicidal thoughts and behaviours
  • Non-suicidal self-injury
  • Panic attacks
  • Traumatic events
  • Severe effects of alcohol or other drug use
  • Severe psychotic states
  • Aggressive behaviours

Can’t find a location near you? We offer Group Bookings at your workplace, venue or a Red Cross location. Contact us for a quote.